The Triple Aim: Spotlight on cost

This is the fourth post in our series that discusses the Triple Aim.

In our most recent blog post, we explored the Service pillar of the Triple Aim. For the last piece of our four-part primer on the Triple Aim, we'll place our spotlight on the final pillar: Cost.

According to the Triple Aim framework, enhancing quality and service while reducing per-capita costs allows an accountable care organization (ACO) to improve value for everyone.

What does this mean in practice for MultiCare Connected Care? Here are the primary ways that we're reducing costs while also improving the health of populations (the Quality pillar) and improving the patient care experience (the Service pillar).

Coordinated care

MultiCare Connected Care aims to streamline health care delivery through mutually agreed-on care pathways and standards. Our providers are part of a coordinated, physician-led network, empowered to deliver better clinical care through stronger collaboration.

Our teams of providers, personal health partners and staff can reduce patient readmissions, prevent medication errors, improve diagnoses and decrease duplicate testing. Patients receive appropriate tests as they need them, maximizing overall appropriate use of resources and properly connecting a patient with a specialist. In short, this kind of coordinated care enables providers to streamline their treatment of illnesses – including chronic conditions – in a manner that lowers the cost of care.


MultiCare Connected Care providers currently participate in value-based reimbursement arrangements with the goal of growing our participation in broader risk-bearing contracts over time. Each provider is accountable for the quality, service and cost of care delivered to patients and our performance against specific targets for each of these elements is tied to how we are paid.

Data sharing

Through our clinically integrated network (CIN), providers have better access to the latest patient data which helps them to provide the right care the first time.

Our IT infrastructure will allow MultiCare Connected Care network providers to exchange health information via our Health Information Exchange (HIE). Through the HIE, doctors, nurses, pharmacists and other health care providers can appropriately access and securely share a patient‘s vital medical information electronically – improving the speed, quality, safety and cost of patient care.   

Evidence-based preventive care guidelines

MultiCare Connected Care providers follow evidence-based preventive care guidelines, which help individuals be healthier overall, further reducing care costs associated with more complex, preventable conditions.

High-performing providers

MultiCare Connected Care works with high-performing providers who follow clinical guidelines for evidence-based care protocols, to maximize the best possible outcomes as well as look for other ways to reduce cost without sacrificing quality or service such as lower cost prescription options when appropriate.

Cost transparency is also a critical factor in our ability as a Network to manage an affordable care experience for the populations we serve.  We will be able to see where our highest expense activities are occurring so we can ensure that we are delivering care in the right place at the right time.

The Triple Aim: Helping us meet our targets

MultiCare Connected Care has begun to demonstrate positive indications that we are contributing to the bending of the cost curve and making care more affordable while also improving population health and enhancing the patient experience of care in measurable ways.

It's an exciting time for health care, with a lot of potential for improvement to the standard care model. We hope you'll continue to follow us on our journey.  Together, we are leading the way in shaping a healthier future!

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